| Maintenance Support Services | |
| Technology Support and Maintenance Services cover every aspect of IT infrastructure support, from installations to complete maintenance services. We will shoulder the day-to-day responsibility of managing your distributed computing environments and be your single point-of-contact for all your maintenance needs. | |
|
Highlights |
|
| - | Proven expertise in
the design, deployment, and support of your business-critical and
distributed computing environments. |
| - | The expertise to
support every piece of your IT infrastructure through multiple channels:
over the phone, through on-site services, or via the Web. |
| - | Proven expertise in
service processes, support methodologies, installation processes, and
popular software products. |
| Service Elements: |
|
|
Infrastructure Maintenance Services:
Ensure maximum availability of all equipment. From notebooks and desktops. To
networks. To enterprise servers. |
|
| System
Maintenance Services: Keep your Microsoft Operating System and
application running smoothly, efficiently and current. Help you to maintenance
proper backup and recovery. Ensure you have most updated anti-virus program to
minimise system failure. |
|
| Installs,
Adds, Moves & Changes: Keep your infrastructure flexible and current. |
|
| Data
Recovery Services: Recover data from failed hard disk or accidental
deletion. |
|
| Microsoft
Software Support: We are the Microsoft Certified Partner who can
provide comprehensive Microsoft Software Training, Installation, Day-to-Day
customer support on usage of software and recovery service. |
|
| Specialized Support Services: A flexible suite of services
designed to support both hardware and software products. At every stage of the
product lifecycle. These include Microsoft products like Sharepoint, MS CRM, MS
Customer Care Framework, Microsoft Office System, MS SQL Server, MS Analysis
Services, MS Report Services, MS Biztalk, MS Exchange and etc. |
|
|
Support Account Manager: A custom
consulting service for high profile, mission critical customer
environments. Or enterprise-wide server environments. |
|
|
Desktop Deployment Services: A choice of Basic Desktop
Deployment Services for enterprise rollout, resource management and related
activities. Or Standard Desktop Deployment Services for managing your migration
process. |
|
| Electronic Support Services: Integrate Internet technology into a complete support tool to provide real-time access to critical information. | |
| Integral Solutions (Asia) Pte Ltd | Tel: 6744-7876 | Fax: 6844-3559 | Email:
william@datamining.com.sg |